[ ServiceNow/Pega Developer → Security Analysis / Security Engineering ]
10+ years engineering enterprise applications across banking, insurance, and government — now expanding into cybersecurity. Bringing deep system architecture knowledge, cloud expertise, and DevOps discipline to threat detection, secure design, and application security.
Dev & QA Lead / Forward Deployed Engineer on Service Connect — designing secure business workflows. Tools: Adobe AEM, ServiceNow, Pega, Co-Pilot, Cypress.js, Python.
Senior Pega Developer & Dev-Ops Engineer on a cloud-architected Payments system. Processed payments to service providers across Bus, Rail, Tram, and Ferry transport using Pega BPM.
Senior Pega Developer on a Pension Calculation platform. Headless Pega business-rules application enabling business users to configure rates and rules without dev intervention.
Lead Pega Developer — end-to-end delivery of ASIC Complaints Handling module. Customer Service application using Pega for Insurance & CS for Insurance Frameworks.
Post-Settlement Account Servicing & Collections for personal banking products. Leveraged Pega Collections Framework, CDH, and CS for FS. Improved post-settlement process for cash, card, and mortgage products.
SPOC for offshore modules on device insurance project. Customer service application on Pega CPM. Provided developer support for production issues and banking domain projects.
On-Boarding CASA & CCPL. Created an extensible framework for retail banking across the APAC region. Worked on-site with the client team in a customer onboarding application.
Senior Developer overseeing multiple modules. Real-time position monitoring application using Pega and Java/JavaScript. Mentored team developers on deliverables.
Java Developer across Treasury, Asset Management, and Liquidity projects — Asset Servicing, Onboarding Treasury Products, and Liquidity Dashboard.